Refund policy

Refund & Return Policy

At Hooba Shop, every item is made especially for you once your order is placed. Because our products are custom-made on demand, we do not accept returns or exchanges for:

  • incorrect sizing selections
  • change of mind
  • accidental orders

However, if your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with clear photos of the issue.

If approved, we will gladly offer:

  • a replacement item, or
  • a refund

Please ensure your shipping address and sizing details are correct before placing your order.

If you have any questions, we’re always happy to help.

Thank you for supporting Hooba Shop β€” Faith β€’ Purpose β€’ Elevated.

Β